FAQ

FAQ:

1. How do I place an order?
Click the online catalog tab. Choose your category, then your product. Add products to you cart, add discount code if applicable, then click check out. You will be transferred to the pay pal screen, where you sign in or register, then pay.   Receive your purchase confirmation email.

2. I see that you only accept pay pal. Do you accept any other form of payment?
We accept cash and checks if you purchase items at any event we display in person. Please allow checks 7-10 days to clear before your order is shipped. Only paypal is accepted if you purchase online. You may sign up for a free pay pal account: www.paypal.com.

3. I just ordered my Service Tote, and the item is on backorder. When will I get it?
The Service Tote Pulpit Luggage is a custom couture luggage piece. If your order is placed at a time when the item is on backorder, you will receive information about when your piece will arrive.  If you have any other questions, please don't hesitate to contact us.

4. Can I buy the Service Tote anywhere else?
At the moment, the Service Tote can only be purchased here.

5. What items are included in the Service Tote?
The Service Tote comes equipped with 2 vacuum flasks,for hot or cold liquids. All of the compartments inside are suited to hold icons you buy from us, or your own. Upgrades include:
LED light
Combination Lock
3 Glasses
Mugs
Towels
Service Tote Personalized Name Plate

6. Where is Attendant Supply located?
Attendant Supply is located in Atlanta, Georgia.

7. What hours can I reach a customer service agent?
Customer service hours are M-F, 10 AM - 4 PM, EST.

8. I am attempting to make a purchase online, and am having difficulty with the check out cart. What should I do?
You should call one of our customer service agents immediately. We have found that the different browsers respond differently with our site from time to time. Call us at 1.888.617.3783 and one of our representatives will be happy to help out.

9. What is your return policy?
Due to the intimate nature of our business, we offer exchanges on damaged goods only.  Please contact us by email or by phone and let us know of wishes; we will try our best to make you happy!

10. Can I buy Service Tote replacement parts?
Yes. Please contact us about replacement parts.

Anything we missed? Email us and we will be happy to get an answer for you!